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Although words cannot adequately express my appreciation for your superior products and excellent service, I did want to convey how very impressed I have been as a patient using your complete product line, with special emphasis on the Oxy-Mist home care system! Please feel free to use this letter among your patient testimonials and endorsements.
As I write this, I am on Day 13 of recovery from laser resurfacing. Prior to having the procedure done, I spent over thirty hours researching laser facial peels on-line, and was fortunate to chance upon several positive references to Oxy-Mist from patients on a Deja.com question and answer line. After proceeding to your website and reading the clinical studies, the doctor and patient testimonials, and viewing the dramatic comparison pictures, I became convinced that your product would afford me the best possible results for post-laser recovery. The cosmetic surgeon I had contracted with was not familiar with your product and very skeptical. As I live in North Idaho, no other doctors or laser clinics in my area were using the Oxy-Mist system, so, unlike most of your patients who use the Oxy-Mist system via office visits and doctor support, I knew I would be "going it alone." Nevertheless, I e-mailed biO2 with a list of questions. Imagine my surprise when I received not only an immediate e-mail response, but a follow-up phone call from you, Sandra, offering helpful information and support!
I ordered the Oxy-Mist home care kit, arranged for local rental of oxygen cylinders, and exacted a promise from my plastic surgeon that I be allowed to follow the at home protocol, rather than using the standard ointment and dressings post-laser. Am I ever glad I did!
The directions and information in the home care kit were clear and simple. In the difficult days following full face lasering for acne scars, 1 so looked forward to my morning and evening Oxy-Mist treatments as they were the only real "relief or "temporary reprieve" in the miserable and painful recovery period. Not only did the treatments feel cooling and refreshing, but my husband who administered them noted that the skin's erythema decreased during treatment, turning from "fire-engine red" to "pink" as the rejuvenating amino acids, vitamins, and oxygen were absorbed.
Your recovery balm was one of the many products that first attracted my attention when I visited your site, as one prone to skin flare-ups and acne, I was fearful that heavy ointments or balms used post-laser would clog my skin, hindering or negating the results of the resurfacing. I'm happy to say that I have had NO problems with eruptions or plugged pores following the procedure, due in major part to the use of your light recovery balm. I also really liked the rinseable aspect of the azulene cleaner, since I showered several times a day to "feel better" between my morning and evening Oxymist treatments, and used the cleanser and balm repeatedly.
On the third day of recovery, as my supply of Oxy-Mist treatments dwindled, I contacted you to send me additional treatments and once again your "next day Fed Ex" shipment was a God-send. Your follow-up telephone calls provided much welcomed emotional support, too. Thanks you so much, Neal and Sandra, for your wonderful service and concern for me as an individual! At the same time, I also ordered the BeautyKool Mask. I was extremely swollen at days 3 and 4, but as soon as I began using mask, the swelling was reduced dramatically. (I had been using the bagged "frozen peas" and also doctor recommended frozen Ziploc bags of clear Karo syrup, but it's impossible for the patient to keep these "in place" or cover enough of the painful, swollen areas in full face lasering. I even tried to hold the bags on with bandages or cloth wraps, but it just didn't work!) Your BeautyKool mask stayed "in place" even while I rested or napped, so in less than a day, the positive effects were visible and made me much more comfortable!
At Day 11, I saw the surgeon for a recheck, and I could tell he was quite surprised at the quality of healing and the skin tightness apparent. The esthetician was also visibly taken with my comparatively positive results. The erythema is fading, the skin is even in color, the skin texture is tight, and, best of all, shows no millia, acne or skin eruptions. I am totally convinced that this is due to the Oxy-Mist treatments. (Additionally, my sanity through all this was saved by the use of your products and the BeautyKool mask!)
I am currently using your post-laser "Advanced Product" skin care line: the facial cleanser, the fabulous hydrating mist and cooling Aminosome moisture gel, and the moisturizing creams, along with the 30 SPF Sunblock. These feel great and also help to decrease some of the maddening "itching" of the skin that comes with the healing and re-epithelialization process. I will certainly continue to use your skin care products as the healing proceeds.
If this letter sounds like a "paid advertisement" for the biO2 product like, my apologies. I can only say that I have no connection, financial or otherwise, with the company and this testimonial is completely unsolicited! I am honestly enthusiastic about biO2 and would strongly urge ANYONE undergoing laser procedures to purchase and use your product line, with or without the involvement of dermatologist/plastic surgeon. I welcome any direct inquiries from prospective laser resurfacing candidates, via email: earoseornidlink.com or at my work address (Spokane, WA) on the letterhead above.
Again, thank you, thank you! E.R., University High School, Spokane, Wa